Investigators Examining Asiana Airlines Response To Recent Commercial Aviation Accident

by | September 27th, 2013

September 27, 2013

Federal law states that when a Commercial Aviation Accident occurs, airlines have a legal responsibility to provide victims and their families with certain services. Failure to meet these requirements has prompted officials with the National Transportation Safety Board (NTSB) and the Department of Transportation (DOT) to investigate Asiana Airlines response to a recent crash at San Francisco International Airport that claimed three lives and left 291 passengers injured.

A story from CBS-San Francisco says the problems were discovered following the July 6 crash and investigators determined the airline had not updated its family assistance plan since 2004. This led to the company’s failure to supply a toll-free number where information regarding the accident could be shared or providing families of injured victims with transportation and lodging accommodations.

Reports indicate the airline had failed to supply families with the number to gather information after the crash and had also not supplied federal officials with contact information for “key management officials” within the company.

The incident has brought to light similar accident preparedness plan deficiencies in several other international airlines as well. Officials have warned companies they will face hefty fines for each violation of the family assistance laws.

The law firm’s Aviation Accident Attorneys are aware of the confusion that can be caused by a lack of policies regarding actions that should be taken following a crash. That’s why the firm is here to help anyone who has been harmed as the result of an airliner crash.