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Most airline passengers will agree that safety should be a top priority. While certain safety procedures are regulated—such as pre-flight safety announcements—there is some room for airlines to insert their own personality; however, this leaves many people wondering what overall impact this can have on safety.
Take the numerous videos of pre-flight safety announcements that are made by flight attendants for Southwest Airlines. In a video posted to mybs.com, a flight attendant can be heard cracking jokes throughout the announcements on such topics as her grandmother’s undergarments and future ex-husbands.
While many feel such jokes may harm the integrity of the pre-flight announcements, the data seems to tell another story. Records indicate in the more than 18 million flights Southwest has made over the last 20 years, there are no fatal commercial airline accident blemishes on their record. For that matter, the company has had very few major incidents that resulted in injuries during that time.
The reason Southwest’s announcements may work is because humor tends to stick in our minds longer than hearing a monotonous lecture about what actions should be taken in the event of an accident.
At Nurenberg, Paris, Heller & McCarthy, our aviation accident attorneys support anything that improves airline safety, even if it’s a bit of humor. We hope airlines will continue to focus on and improve their safety procedures and will consider other creative, effective ways to make passengers safer.
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